OpenAI works to reduce AI hallucinations, another Twitter competitor gains traction, and cities across the country embrace the Eras tour.
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June 8, 2023

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Maybe It’s Make-believe

 

Grab your dictionaries, marketers. It’s time for a new vocab word: AI hallucinations. 

 

Coined by Google researchers in 2018, the term refers to inaccurate or illogical responses generated by a chatbot. Since tools like ChatGPT use data from the internet, they have access to everything, including misinformation. That can result in anything from the incorrect year of a historical event to completely invented content. 

 

Parent company OpenAI is conducting more research and taking steps to better detect and correct ChatGPT’s works of fiction. While it’s a step in the right direction, the existence of AI hallucinations is a good reminder to stay vigilant about the accuracy of the output you receive from these tools.

 

TL;DR: OpenAI is testing ways to mitigate ChatGPT’s hallucinations. Use the tool with caution to ensure accuracy.

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App Alert

 

Bluesky, a new venture from former Twitter CEO Jack Dorsey, hopes to spread its wings and soar past its bird app origins.

 

How It Works:

The invite-only app allows up to 300 characters in posts. While it doesn’t support DMs, users can engage with each other by liking and replying to posts as well as reposting. It also features servers aligned with specific interests, similar to platforms like Mastodon and Discord. Unlike most social media apps, BlueSky is decentralized, which gives users more control over their digital identities and allows for more interaction between social networks. You can join the waitlist to try it in beta. 


Why We Care:
Although Bluesky is in its infancy, the platform recently surpassed 100,000 users. And with more than 300,000 downloads in the Apple App Store and over a million users on its waitlist, you’ll want to keep this Twitter rival on your radar.

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WHAT LIT US UP

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Marketing Is in Its Eras Era

 

Taylor Swift’s highly anticipated Eras Tour has been a long time coming, and the hype around it refuses to calm down. Eras has become a cultural phenomenon, taking over social media feeds. It’s a Swifty summer, and it’s not just fans that know this all too well. 

 

Brands, organizations, and even government officials have decided to swiftly (pun intended) join this pop culture conversation with Eras Tour-inspired social media content. This past weekend, the Chicago Architecture Center celebrated the star’s arrival in the Windy City by creating its own version of the Eras tour poster for its Instagram featuring different eras of Chicago architecture — from pre-Chicago fire to the present.  

 

While several Boston hotels honored Swift’s stop at Gillette Stadium with Eras-themed cocktails, The Liberty Hotel Bar went viral on TikTok after Popsugar shared its Taylor Swift cocktails and appetizer menu. 

 

Not to be outdone, the Garden State’s governor took to Twitter to declare the Taylor Swift Ham, Egg, and Cheese as the official state sandwich. The light-hearted 48-second video was packed with references to the artist’s songs and racked up more than 1.2 million views.

 

These simple and organic moves to jump on a cultural moment and into the Eras theme gained major social media attention. As the tour continues, it’s a great opportunity for brands to speak now and join the conversation before it's too late. Long story short, even if you’re not a Swifty, keep an eye out for the right cultural moment for your brand. A marketer’s end game should be to fearless-ly take advantage of organic opportunities to maximize social media engagement. 


TL;DR: Taylor Swift’s Eras Tour provides marketers with an opportunity to boost social media engagement. Listen carefully to the cultural conversation to stay (stay stay) on top of the moment.

ICYMI


Zoom's New AI Tools Will Soon Summarize Your Meetings for You

via ZDNET

 

  iHeartMedia Tells Employees To Steer Clear of ChatGPT

via The Verge

 

This Children's Hospital Is Integrating AI With Healthcare

via Mashable

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